Privacy Policy

Last Updated: May 2024

Welcome to Care Associates. This privacy policy explains how we collect, use, and protect your personal information. By using our services, you agree to the practices described in this policy. For any questions, please contact us at support@care.associates.

1. Information Collection

We collect personal information such as your name, contact details, and health information when you interact with us, including during your consultations, appointments, and communication through our website or other channels.

2. Use of Information

We use the information collected for the following purposes:

  • Healthcare Services: To provide you with the healthcare services you request, including treatment planning and follow-up care.
  • Billing and Payments: To process billing, payments, and insurance claims.
  • Communication: To communicate with you about your healthcare, appointments, and other related matters.
  • Improvement: To improve our services and your experience.

3. Information Sharing

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with trusted service providers who assist us in delivering healthcare services (e.g., laboratories, pharmacies).
  • Legal Compliance: We may disclose your information as required by law or to comply with legal processes.

4. Information Protection

We take the protection of your personal information seriously. We use reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

5. Client/Patient Rights

You have the right to:

  • Access: Request access to your personal information.
  • Correct: Request correction of any inaccurate or incomplete personal information.
  • Delete: Request deletion of your personal information under certain circumstances.
  • Withdraw Consent: Withdraw consent to the processing of your personal information.

To exercise these rights, please contact us using the contact information provided at the end of this policy.

6. Cookies and Tracking Technologies

If you visit our website, we may use cookies and other tracking technologies for the purpose of improving your experience and analyzing site usage. You can manage your cookie preferences through your browser settings.

7. Changes to the Privacy Policy

We may update this privacy policy from time to time. When we make significant changes, we will notify you by updating the date at the top of this policy or through other communication methods.

8. Contact Information

If you have any questions or concerns about this privacy policy, or if you wish to exercise your rights, please contact us at:

Care Associates

3941 Houma Blvd, Suite 1A

Metairie LA 70006

Tel: 504-457-2200 | email: support@care.associates